Guides so you don't get it wrong
Plain explanations of what you are being sold, how to choose between options, how to fix the connection you have, and what you can actually demand from a provider.
2 guides
Basics
What fiber internet is, and why it matters
The technology that carries your internet as light down a strand of glass, and how it differs from the coax cable that has been there for forty years.
Read4 min
What broadband means and what Mbps actually buy you
Megabits and megabytes are not the same thing. Here is the difference, and why your download runs 'slower' than the plan you paid for.
Read5 min
2 guides
Choosing
Fiber or cable: which one you should take
An honest comparison of the two technologies most American homes choose between, with no marketing on either side.
Read4 min
How to choose home internet without getting it wrong
Five steps, in order, so you do not end up paying for speed you never use or signing something you cannot leave.
Read6 min
2 guides
Troubleshooting
Why your internet is slow, and how to prove it
A diagnosis in order, from the most common cause to the least, before you spend an hour on hold with your provider.
Read6 min
How to improve WiFi at home before buying anything
What actually works to get a decent signal into every room, in the order to try it, starting with the free things.
Read5 min
1 guides